Frequently Asked Questions

No. The jump should be clean when you get it. East Valley Bounce cleans and disinfects after every rental.
We love setting up at parks but most parks do NOT have electricity. If you want to set up at a park, you must rent a generator. We rent generators at a reasonable cost. Also, most parks require a reservation and certain location for set up, so please consult your local park or HOA, Also most parks will require our insurance information. If we need to provide a city park with our insurance it can take a few days, Please contact the office as soon as you can to make sure we have ample time to complete our requirements for parks. 
Please note the space required for each jump (listed near the large picture) as some are VERY big and require extra space. When in doubt, measure your space to make sure it will fit. Jumps need room to be staked and they need room for the blower and can't rub against walls or trees as this may damage the jump. The sizes listed with each jump include the space needed for stakes and or sandbags etc. If you have stairs or a tiered backyard, please call our office to discuss options for setup
Do we need to do anything to Prepare for our Drop off?
 A: Yes Please make sure the Area for set up is free of Pet waste, debris and any other obstructions as this will cause a delay in your drop off and affect the drop offs after you. Please let us know if you have Narrow pathways, stairs, gates or fences that may require additional time to navigate. Any and all information about your set up area will be helpful in making sure our drop off and pick ups go smoothly, better service on our part. 

Q: Rules for the units? 

A: Yes we Ask that No GUM, Candy, Soda, Drinks, Sand, Mud or Animals, No Silly String allowed in or on the units. Additional cleaning fee will apply if we find that this was the case. 

Please NO Shoes of any kind, Sharp objects or Glass or Sharp Jewelry, in the unit. 

All Scoops, Bottles, balls and cords etc.. Are required to be returned to East Valley Bounce at the end of rental, failure to do so will result in additional charges. 


If you have any other questions, please feel free to call us any time at (480)430-8725

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